Protecting Your Investment

Office printers represent significant investments. Proper maintenance can extend useful life from 3-5 years to 7-10 years.

What Shortens Printer Life

  • Dust accumulation: Clogs mechanisms and causes overheating
  • Paper debris: Damages feed systems
  • Neglected wear items: Causes cascading failures
  • Poor quality supplies: Contaminates internal components
  • Environmental factors: Heat, humidity, and dust

Maintenance That Matters Most

1. Regular Cleaning

Monthly internal cleaning prevents dust buildup that causes overheating and mechanical wear.

2. Timely Parts Replacement

Replace wear items (rollers, pads, drums) at recommended intervals—before they fail.

3. Quality Supplies

Genuine toner and quality paper reduce contamination and mechanical stress.

4. Proper Environment

Maintain temperature 20-25°C and humidity 40-60%. Avoid direct sunlight.

Maintenance ROI

Consider this example:

ScenarioLifespanCost/Year
No maintenance3 yearsKSh 100,000
With maintenance6+ yearsKSh 55,000

Maintenance contracts pay for themselves in extended equipment life.

Professional Maintenance Services

ilexDigital maintenance contracts include scheduled service, priority support, and genuine parts.