Why Preventive Maintenance Matters

Regular maintenance prevents 80% of printer problems. A small investment of time saves significant repair costs and downtime.

Daily Maintenance Tasks

  • Check paper levels and quality
  • Clear any error messages
  • Verify toner/ink levels
  • Remove completed prints from output tray
  • Check for unusual sounds during operation

Weekly Maintenance Tasks

  • Clean exterior surfaces with dry cloth
  • Wipe touchscreen with approved cleaner
  • Check for paper debris in trays
  • Verify network connectivity
  • Review error logs if accessible

Monthly Maintenance Tasks

  • Clean feed rollers: Use lint-free cloth with water
  • Clean document feeder: Remove dust and debris
  • Check fuser area: Remove any visible debris (power off first)
  • Update firmware: Check manufacturer website
  • Print test pages: Check for quality issues

Quarterly Professional Service

Schedule technician visits for:

  • Internal cleaning and inspection
  • Roller and pad assessment
  • Calibration and alignment
  • Component wear evaluation

Annual Deep Maintenance

Comprehensive service including:

  • Complete disassembly and cleaning
  • Replacement of wear items
  • Full calibration
  • Performance optimization

Schedule Professional Maintenance

ilexDigital offers maintenance contracts that keep your printers in peak condition.