Privacy Policy | IlexDigital

Introduction

IlexDigital ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ilexdigital.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Information We Collect

We collect information that you provide directly to us when you register on the Site, when you participate in any interactive features of the Site, fill out a form, request customer support, or otherwise communicate with us.

The personal information we collect may include:

Your name, email address, phone number, and other contact details
Billing information and payment details
Account login credentials
Preferences and interests
Any other information you choose to provide

We also automatically collect certain information when you visit, use, or navigate the Site. This information may include:

Device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Site
Cookies and similar technologies

How We Use Your Information

We use your information for various business purposes, including:

To provide and maintain our services
To notify you about changes to our services
To allow you to participate in interactive features of our Site
To provide customer support
To gather analysis or valuable information so that we can improve our services
To monitor the usage of our services
To detect, prevent and address technical issues
To fulfill any other purpose for which you provide it or for which we have your consent

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights: If we believe the release of information is necessary to comply with the law, regulation, or legal request; to protect the safety of any person; to address fraud, security, or technical issues; or to protect our rights or property.
Third-Party Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With Your Consent: We may disclose your personal information for any other purpose with your consent.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information from unauthorized access, use, or disclosure. However, despite our safeguards, no system is completely secure or error-free, and we cannot guarantee the absolute security of your information.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

The right to access personal information we hold about you
The right to request that we update or correct any personal information we hold about you
The right to request that we delete any personal information we hold about you
The right to opt-out of marketing communications

If you wish to exercise any of these rights, please contact us using the details below.

Cookies

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@ilexdigital.com
Phone: +254705425553